Terms and Conditions

Apr 16, 2026
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.

These Terms and Conditions ("Terms") govern your access to and use of Plate.to (the "Service"), a project and task management platform operated by SIA SCADA. Please read these Terms carefully before using the Service. By accessing or using Plate.to, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

1. Definitions

For the purposes of these Terms, the following definitions apply:

  • "Service" means the Plate.to web application and any associated features, APIs, and integrations accessible at https://plate.to.
  • "Company," "We," "Us," or "Our" refers to SIA SCADA, Rupniecibas 32b, Riga, LV-1045, Latvia, European Union.
  • "You" or "User" means any individual or legal entity accessing or using the Service, including on behalf of a team or organization.
  • "Account" means the unique account created to access the Service.
  • "Subscription" means a paid plan granting access to premium features of the Service on a recurring basis.
  • "Free Plan" means the no-cost tier of the Service with limited features, available without a Subscription.
  • "Content" means any data, text, tasks, comments, files, or other materials created, uploaded, or stored through your use of the Service.
  • "AI Features" means any artificial intelligence or machine learning functionality within the Service, including content generation, suggestions, and automation.
  • "Third-Party Integrations" means external tools or services connected to the Service.
  • "Stripe" means Stripe, Inc., the third-party payment processor used by the Company to handle billing and payments.

2. Eligibility and Account Registration

You must be at least 16 years of age to use the Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

When you create an Account, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account. You must notify us immediately at hello@plate.to if you become aware of any unauthorized access to your Account.

You may not use another person's Account, transfer your Account to another party, or create an Account under a false identity.

3. Free Plan and Subscriptions

3.1 Free Plan

Plate.to offers a Free Plan that allows you to access a limited set of features at no cost. The Free Plan is subject to usage limits, which may be modified by the Company at any time. The Company reserves the right to introduce, modify, or discontinue the Free Plan at its sole discretion.

3.2 Paid Subscriptions

Certain features of the Service are available exclusively through a paid Subscription. By selecting a Subscription plan, you authorize us (via Stripe) to charge the applicable fees on a recurring basis—either monthly or annually, depending on your chosen billing cycle.

Your Subscription will automatically renew at the end of each billing period under the same conditions unless you cancel it before the renewal date through your Account settings.

3.3 Billing and Payment

All payments are processed securely by Stripe. By subscribing, you authorize Stripe to store your payment method and charge the applicable fees as they become due. You must provide accurate billing information and keep it up to date. The Company does not store your full payment card details.

3.4 Subscription Fee Changes

The Company reserves the right to modify Subscription fees at any time. Any price change will take effect at the start of the next billing cycle following reasonable prior notice. Your continued use of the Service after a price change constitutes acceptance of the new fees. If you do not agree to the new fees, you may cancel your Subscription before the change takes effect.

3.5 Cancellation

You may cancel your Subscription at any time through your Billing settings. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until that date. Cancellation does not entitle you to a refund for the current billing period, except as described in Section 3.6.

3.6 Refunds

If you are not satisfied with the Service, you may request a refund within 14 calendar days of the date your Subscription was first charged (the "Refund Window"). Refund requests submitted outside the Refund Window will not be eligible for a refund, except where required by applicable law.

To request a refund, contact us at hello@plate.to with your account details and reason for the request. Refunds are processed through Stripe and may take 5–10 business days to appear on your statement. The Company may, at its sole discretion, consider refund requests submitted outside the Refund Window on a case-by-case basis.

If you are a consumer in the European Union, you may also have statutory cancellation and refund rights under applicable EU law, which these Terms do not limit.

4. User Content

The Service allows you to create, upload, and store Content, including tasks, projects, comments, and attached files. You retain all ownership rights to your Content.

By using the Service, you grant the Company a limited, non-exclusive, royalty-free licence to host, store, process, and display your Content solely for the purpose of providing the Service. This licence terminates when you delete the Content or close your Account.

You are solely responsible for your Content and for ensuring it does not violate any applicable law or the rights of any third party. You represent and warrant that you have all necessary rights to submit your Content to the Service.

You may not submit Content that is unlawful, harmful, fraudulent, defamatory, obscene, or otherwise objectionable; that infringes any intellectual property, privacy, or other third-party rights; or that contains malware, spam, or unauthorized advertising.

The Company reserves the right to remove Content that violates these Terms, at its sole discretion and without prior notice.

4.1 Content Backups

While the Company performs regular backups, we do not guarantee that Content will never be lost or corrupted. You are responsible for maintaining your own independent copies of important Content. The Company's liability for data loss is limited as described in Section 9.

5. AI-Generated Content and Suggestions

Plate.to includes AI Features that may generate content, suggestions, task descriptions, summaries, or other outputs based on your input and project context.

5.1 No Reliance on AI Output

AI-generated content is provided for convenience only. It may be inaccurate, incomplete, or inappropriate for your specific context. You must not rely on AI-generated output without independently verifying its accuracy. The Company makes no warranty, express or implied, regarding the accuracy, reliability, or fitness of any AI-generated content.

5.2 Your Responsibility

You are solely responsible for reviewing, editing, and approving any AI-generated content before use. By using AI Features, you acknowledge that outputs may occasionally contain errors, fabricated information, or content that does not reflect your intentions.

5.3 Data Use by AI Features

When you use AI Features, the Service may process your inputs and project data to generate responses. We do not use your Content to train third-party AI models. Please refer to our Privacy Policy for full details on how data is handled in connection with AI Features.

6. Third-Party Integrations

The Service may offer integrations with third-party tools and services to enhance your workflow.

These integrations are provided as a convenience. The Company does not control and is not responsible for the availability, functionality, security, or content of any third-party services. Your use of any Third-Party Integration is governed by that service's own terms and conditions and privacy policy, which you are responsible for reviewing and accepting.

Enabling a Third-Party Integration may require you to grant that service access to certain data within your Account. You do so at your own risk. The Company shall not be liable for any damage, loss, or breach resulting from your use of, or inability to use, any Third-Party Integration.

7. Intellectual Property

The Service, including its design, software, features, trademarks, and original content (excluding User Content), is and remains the exclusive property of SIA SCADA and its licensors, protected under the laws of Latvia and applicable international intellectual property law.

You may not copy, modify, distribute, sell, sublicense, or reverse-engineer any part of the Service without our express prior written consent. Our name, logo, and trademarks may not be used in connection with any product or service without our written authorization.

Any feedback, suggestions, or ideas you provide about the Service may be used by the Company freely and without obligation or compensation to you.

8. Prohibited Conduct

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable regulation.
  • Attempt to gain unauthorized access to any part of the Service, other Accounts, or connected systems.
  • Scrape, crawl, or systematically extract data from the Service without prior written consent.
  • Use the Service to transmit spam, unsolicited messages, or malicious code.
  • Interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure.
  • Impersonate any person or entity, including Company employees or representatives.
  • Circumvent any access controls, usage limits, or security mechanisms of the Service.
  • Use AI Features to generate harmful, abusive, illegal, or discriminatory content.

9. Limitation of Liability

To the maximum extent permitted by applicable law, the Company, its directors, employees, affiliates, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the Service, including but not limited to loss of data, loss of profits, or business interruption.

In any event, the Company's total cumulative liability to you for any claims arising under these Terms shall not exceed the total amount paid by you to the Company in the 12 months preceding the event giving rise to the claim, or EUR 100 if you have not made any payment.

Some jurisdictions do not allow the exclusion or limitation of certain damages. Where such limitations are not permitted, the Company's liability shall be limited to the greatest extent permitted under applicable law.

10. Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE," without warranties of any kind, whether express, implied, or statutory. The Company expressly disclaims all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

The Company does not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components; that any defects will be corrected; or that the results obtained from the use of the Service will be accurate or reliable.

11. Termination

You may close your Account and stop using the Service at any time. Upon closure of a paid Account, your Subscription will not be automatically refunded for any remaining period unless you are within the Refund Window described in Section 3.6.

The Company may suspend or terminate your Account immediately, without prior notice or liability, if you breach these Terms or if the Company determines in its sole discretion that such action is necessary to protect the Service or other users.

Upon termination, your right to access the Service ceases immediately. Provisions of these Terms that by their nature should survive termination—including intellectual property, limitation of liability, disclaimer, and governing law—will survive.

12. European Union Consumer Rights

If you are a consumer resident in the European Union, you benefit from any mandatory protections provided by the laws of your country of residence. Nothing in these Terms shall limit or exclude rights that cannot be waived under applicable EU consumer protection law, including any statutory right of withdrawal.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Republic of Latvia, without regard to its conflict of law provisions.

In the event of a dispute, you agree to first attempt to resolve it informally by contacting us at hello@plate.to. If the dispute cannot be resolved informally within 30 days, it shall be submitted to the competent courts of Riga, Latvia, unless applicable EU consumer protection law requires otherwise.

14. Changes to These Terms

The Company reserves the right to modify these Terms at any time. For material changes, we will provide at least 30 days' notice before the new Terms take effect, by email or by displaying a prominent notice within the Service.

Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Service before the effective date.

15. General Provisions

15.1 Severability

If any provision of these Terms is held invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

15.2 Waiver

The Company's failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision. A waiver of any breach will not constitute a waiver of any subsequent breach.

15.3 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements and understandings.

15.4 Language

These Terms are written in English. In the event of any conflict between translated versions and the English original, the English text shall prevail.

Contact Us

If you have any questions about these Terms, please contact us at:

  • SIA SCADA
  • Rupniecibas 32b, LV-1045, Riga, Latvia, European Union
  • Email: hello@plate.to